Wed, Jul 03, 2013 - Page 5 News List

McDonald’s wins customer-staff clash

BIG MAC ATTACK:Despite inciting a backlash last week, the company seems to have the public’s support in an incident that saw customers fighting staff over ice cream

By Chen En-hui, Yang Ya-min, and Jason Pan  /  Staff reporters, with staff writer

Although some commentators said the manager was in the wrong for hitting a customer, most felt the women were to blame for causing the incident with their unruly behavior.

“Huang and her friends posted the clip to try and convince the public that they were badly treated by McDonald’s staff, but they have failed miserably. It’s obvious that they were the ones abusing the employees,” one Web user wrote.

“The store manager was understandably riled up by the women’s abusive language. He was protecting his employees. He did what is right. If I had been in his position, I would have also smacked these ao ke to teach them a lesson,” another wrote.

Yet another blogger said: “These customers had been drinking, were insulting the employees and tried to pick a fight. We support McDonald’s if it decides to press charges against them.”

Others requested that the fast food restaurant show its surveillance footage of the incident in its entirety so Huang’s edited clip would not mislead the public.

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