I-Mei Food said on Wednesday it was donating NT$1.5 million (US$50,000) to consumer advocacy groups as a gesture of apology for negligence after the firm was found to have used expired ingredients in one of its products.
The donation is meant “to echo consumers’ concern over food safety,” an open letter issued by I-Mei president Kao Chih-ming (高志明) said.
In the letter, Kao apologized “for disappointing the public because of management’s negligence.”
“The incident was an alarming call... We pledge to work harder and pursue perfection every step of the process to meet customers’ expectations,” Kao said.
According to Taoyuan County prosecutors, I-Mei’s factory in Longtan Township (龍潭) used more than 9,000kg of expired soy protein isolate to make an estimated 5.76 million packs of cream puffs from 2011 to last year.
The company was fined NT$150,000 by Taoyuan County’s Public Health Bureau for violation of the Act Governing Food Sanitation (食品衛生管理法).
The health bureau pledged to strengthen checks on the company and reminded consumers that if they still have I-Mei cream puffs produced last year, they can turn them in for a refund.