Sun, Aug 12, 2012 - Page 3 News List

HTC plight invokes mixed reaction from netizens

BAD RECEPTION:Many Web users opposed the idea of providing the smartphone maker, struggling in the face of growing competition, with government support

Staff writer, with CNA

A call by Minister of Economic Affairs Shih Yen-shiang (施顏祥) on Friday for more public support for Taiwan’s smartphone maker HTC Corp has received a mixed response from netizens.

Some posted messages saying they they could not identify with the Taoyuan-based firm because HTC Corp chairwoman Cher Wang (王雪紅) called the company a Chinese brand at an event in China. Although HTC issued a statement earlier this year in January saying the chairwoman’s remarks represented her personal opinion, “Wang’s words broke my heart,” one netizen said.

In addition, some netizens said that HTC’s decision to use inferior processors in their products in Taiwan caused them to hold back from making purchases or even turn to products made by rivals Apple Inc and Samsung Electronics Co.

The HTC One S sold in Taiwan is powered by last year’s 1.7GHz Qualcomm dual-core Snapdragon S3 processor, whereas the same model sold in Europe and North America comes with a 1.5Ghz Qualcomm S4 processor.

The smartphone maker rebutted the allegation that Taiwan consumers were being offered inferior products, saying in a statement that the efficiency of both processors is equally outstanding. While many netizens did not appreciate the minister’s appeal, others supported it, saying that Taiwanese enterprises need the country’s support to grow steadily first and then target global markets. HTC’s factories and research and design teams are all based in Taiwan and everyone should give constructive suggestions rather than just hurling criticism, a netizen surnamed Liang (梁) said.

HTC is a rare Taiwanese brand that competes in the global market and people should be proud of its products, said Cindy Chang, another netizen who posted their thoughts on the matter. In response, HTC yesterday expressed gratitude to the public for their support and encouragement, saying it will take up more challenges in the future and do its utmost to build up a noted brand.

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