Tourists from China have been highly impressed with the service provided by at least one local hospital when getting physicals as part of their trips here, a recent survey showed yesterday.
In a survey of the 300 Chinese nationals it has given non-invasive physicals to since the first Chinese medical tourism group arrived from Guangzhou in June last year, Shin Kong Wu Ho Su Memorial Hospital in Taipei found that the exam was one of the visitors’ best experiences in Taiwan.
It finished second only to trips to major tourist attractions, such as Sun Moon Lake or the National Palace Museum, said Hung Tzu-jen (洪子仁), general manager of the Shin Kong Medical Club.
The Chinese nationals, averaging 45 years of age, said the facilities they saw at Shin Kong were cutting-edge and sophisticated, and the consideration showed by the hospital’s medical personnel was something they had not experienced in China, Hung said.
They were impressed by the fact that Taiwanese hospitals do not have a strong smell of disinfectant — a common phenomenon in medical institutions in China, he said.
Hung was also told by Chinese patients that Chinese hospitals are not nearly as well managed and maintained as those in Taiwan.
One example they cited was that in China, hospital visitors do not have to ask where the bathroom is.
“Their noses will tell them where to go,” he quoted them as telling him.
Meanwhile, the Chinese patients also commended Taiwanese medical personnel in the survey for being kind and hospitable, Hung said.
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