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Put enough postage on your mail: Taiwan Post

Taiwan Post is calling on people to pay more attention when attaching postage to their letters so that it will not have to collect the difference from recipients.

Frank Hung (洪光義), deputy director of Taiwan Post's Taipei branch, said that last year 400,000 letters had missing or insufficient postage, forcing the mail service to collect NT$3.1 million (US$94,400) from recipients.

The extra work generated by this is a burden for the mail system and some of the money is eaten up in processing expenses, he said.

If mail sorters discover a letter lacking postage, they must attach a special stamp, register it and send it to postmen who must collect the difference -- plus a NT$5 processing fee -- from the recipients. If they refuse to pay, the letter is returned to the sender.

Wang Chen-hui (王振輝), who deals with such letters at the Taipei branch, said that most of the letters with no postage come from companies that forget to attach postage to its correspondence with customers.

The second most common problem were letters with insufficient postage, while the third was returned letters being resent without the additional postage affixed.

Then, he said, there are the stamp collectors, who will intentionally send letters to themselves, without postage, so that they can get the special stamp, which has not been issued to the public.
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