Fri, Mar 22, 2013 - Page 2

A : Mr Chang never says much when visiting clients, but he always returns with orders signed.

B : How is that possible?

A : Many customers get tired of the typical sales rep’s unctuous manner.

B : I get it. Chang’s secret is listening, really understanding what the client wants.

A : 張先生拜訪客戶時話總是不多,但大多數時候都能簽回訂單。

B : 這是怎麼一回事?

A : 許多客戶對一般業務員的油腔滑調感到厭煩了。

B : 我懂了,張先生的秘訣是傾聽,真正去了解客戶的需求。