A : Mr. Sun, I’d like to apologize to you on behalf of my company for losing your package.
B : Can you tell me how it was lost?
A : The records show that it reached the logistics company’s station, but they may have been given the wrong recipient address.
A : 孫先生，關於貨物寄送遺失的事情，我代表公司向您致上歉意。
B : 你能告訴我寄送遺失的原因嗎？
A : 紀錄說貨物有送達物流公司的站，他們可能弄錯收件地址。