BUSINESS ENGLISH

Wed, Sep 16, 2009 - Page 2

A : This is Johnny from the Customer Service department. How may I help you?

B : Hi, I bought a time recorder, but it doesn’t work.

A : On behalf of the company, I am really sorry. I’ll send someone to exchange it immediately.

B : OK. I hope the new one works.

A : If you have any further questions, please feel free to contact me at any time. Thank you.

A : 這裡是客服部門,我是Jonny,請問有什麼需要服務的嗎?

B : 我跟你們買了一台打卡機,收到貨品後發現它是壞的。

A : 我代表公司向您致歉,我將立刻派人到您府上換一台新的給您。

B : 好,希望另一台不會有同樣的問題。

A : 若您使用上仍有問題,請隨時與我們聯絡,謝謝!