A : Someone called complaining about poor customer service.
B : What happened?
A : They said the person on duty at the front desk was asleep.
B : It was probably Alice, this isn’t the first time either.
A : 有人打電話來,抱怨客服不佳。
B : 是怎麼一回事?
A : 他說昨天值班的櫃台人員打瞌睡。
B : 是愛麗絲吧,她已經不是第一次了!