BUSINESS ENGLISH

A : Does this product include after-sales service?

B : Yes, but not for damage caused by the owner.

A : Would I be charged a fee after it’s sent for repairs?

B : It depends on the situation, but for some damages we only charge for parts.

A : 請問這項商品有提供售後服務嗎？

B : 有的，但是不包含人為的損壞。

A : 那送修之後是否會收取費用？

B : 我們會視狀況，部分的損毀會酌收材料費。