Wed, Jun 06, 2012 - Page 2 News List

BUSINESS ENGLISH

A : Mr Chang, we received the damaged products you sent back, but since you requested a refund we will need your purchase order and proof of delivery.

B : OK, I’ll send everything to you today.

A : Also, do you know how the goods were damaged?

B : No, I’m not sure. Most of the products were broken when I received them.

A : 張先生,我們收到您退換的毀損貨品。因為您要求要退款,我們需要您訂貨的單據和送貨單。

B : 好,我今天就寄給你們。

A : 另外,能不能請問貨物毀損的原因呢?

B : 這我不太清楚,我收到的時候,大部分產品都已經摔壞了。

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