Tue, May 03, 2011 - Page 2 News List

Business English

A: This year we are going to continue trying to improve our customer service.

B: I have discovered that a lot of our competitors are using social Web sites to increase interaction with customers.

A: I think this is what we have to do.

B: That’s right! Eighty percent of our customers are heavy users of the Internet, so this is very important.

A:改善客戶服務是我們今年持續努力的目標。

B:我發覺許多對手利用社交網站增加與顧客互動機會。

A:我想這將是我們必須要做到的事情。

B:沒錯!我們百分之八十的客戶是網路重度使用者,所以這是必要的。

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