The dispute between Google Inc and the Taipei City Government continued yesterday as the world’s top search engine giant said it disagreed with Taipei’s interpretation of a local law and that it would continue to suspend paid apps offerings on its Android Market in Taiwan.
“We continue to disagree with the chairman’s interpretation of the Consumer Protection [Act, 消費者保護法] (which was originally intended to protect consumers ordering physical goods by [postal] mail),” Android policy counsel Kenneth Carter said in a statement.
He was referring to Yeh Ching-yuan (葉慶元), director of the Taipei City Government’s Law and Regulation Commission, who represented Taipei in negotiations with the US search giant in the dispute.
The city slapped Google with a NT$1 million (US$34,632) fine on June 27 after a 15-day grace period.
The penalty was based on Google not offering Taiwanese consumers a seven-day refund mechanism as mandated by the Consumer Protection Act, which requires at least seven days of free trial for products purchased over the Web.
Google suspended its paid apps offerings on the Android Market in Taiwan the same day it received the fine — a move that Carter said was “to comply with the government’s request.”
The company yesterday said it would appeal the fine and had notified the city government the suspension would continue while it pursues clarification of the law via Taiwan’s legal system.
“The bottom line is: Google respects Taiwanese law,” the statement read.
“In the meantime, Taiwanese users can still enjoy free apps on Android Market while developers can continue to sell their apps around the world. We hope to bring paid apps back to Android’s many users and developers in Taiwan as soon as the law allows us,” the statement read.
The dispute came as Google subscribes to the stance that its 15-minute trial window for a refund is sufficient and that it has to protect developers’ interests.
“Purchasing apps isn’t the same as buying other types of goods online,” Carter said. “When you get a newspaper delivered through the mail, you wouldn’t expect to read and then return it for a 50 cent refund at the end of the week. You need to wait for a book or a dress you’ve bought to arrive by post, but apps are delivered over the air instantly — you can try them out as soon as you’ve downloaded them.”
Google said it has other refund mechanisms in place to strike a balance between the interests of users and “450,000 developers who build apps for Android Market” and “to help them manage their businesses effectively.”
Some Taiwanese developers, in Google’s own words, feel that Taipei’s proposal for a seven-day trial “would impair their ability to build creative and innovative apps.”
Other refund mechanisms after the 15-minute window include the option to contact the developer directly using Google Checkout’s Purchase History page, and if it bears no fruit, then the app user could file a request to Google via Android Market Support.
The Taipei City Government yesterday said it would give Google two more weeks to reach its final decision. It didn’t state whether it would impose further penalties on Google if the eventual answer was “no.”
“Android Market is an open platform. Apps being sold there don’t need certification and consumers may end up paying for an app that doesn’t live up to what it claims,” Yeh said in a statement. “We will continue to talk to Google to create a ‘triple-win’ for Google, consumers and developers.”
Apple Inc, the maker of iPhones and iPads, on Thursday revised its App Store’s terms and conditions of purchase, giving Taiwanese consumers a seven-day trial period.
Taipei said the move made Taiwan the world’s first and only market to have such a privilege.
ROLLER-COASTER RIDE: More than five earthquakes ranging from magnitude 4.4 to 5.5 on the Richter scale shook eastern Taiwan in rapid succession yesterday afternoon Back-to-back weather fronts are forecast to hit Taiwan this week, resulting in rain across the nation in the coming days, the Central Weather Administration said yesterday, as it also warned residents in mountainous regions to be wary of landslides and rockfalls. As the first front approached, sporadic rainfall began in central and northern parts of Taiwan yesterday, the agency said, adding that rain is forecast to intensify in those regions today, while brief showers would also affect other parts of the nation. A second weather system is forecast to arrive on Thursday, bringing additional rain to the whole nation until Sunday, it
LANDSLIDES POSSIBLE: The agency advised the public to avoid visiting mountainous regions due to more expected aftershocks and rainfall from a series of weather fronts A series of earthquakes over the past few days were likely aftershocks of the April 3 earthquake in Hualien County, with further aftershocks to be expected for up to a year, the Central Weather Administration (CWA) said yesterday. Based on the nation’s experience after the quake on Sept. 21, 1999, more aftershocks are possible over the next six months to a year, the agency said. A total of 103 earthquakes of magnitude 4 on the local magnitude scale or higher hit Hualien County from 5:08pm on Monday to 10:27am yesterday, with 27 of them exceeding magnitude 5. They included two, of magnitude
CONDITIONAL: The PRC imposes secret requirements that the funding it provides cannot be spent in states with diplomatic relations with Taiwan, Emma Reilly said China has been bribing UN officials to obtain “special benefits” and to block funding from countries that have diplomatic ties with Taiwan, a former UN employee told the British House of Commons on Tuesday. At a House of Commons Foreign Affairs Committee hearing into “international relations within the multilateral system,” former Office of the UN High Commissioner for Human Rights (OHCHR) employee Emma Reilly said in a written statement that “Beijing paid bribes to the two successive Presidents of the [UN] General Assembly” during the two-year negotiation of the Sustainable Development Goals. Another way China exercises influence within the UN Secretariat is
Taiwan’s first drag queen to compete on the internationally acclaimed RuPaul’s Drag Race, Nymphia Wind (妮妃雅), was on Friday crowned the “Next Drag Superstar.” Dressed in a sparkling banana dress, Nymphia Wind swept onto the stage for the final, and stole the show. “Taiwan this is for you,” she said right after show host RuPaul announced her as the winner. “To those who feel like they don’t belong, just remember to live fearlessly and to live their truth,” she said on stage. One of the frontrunners for the past 15 episodes, the 28-year-old breezed through to the final after weeks of showcasing her unique