Wed, Jul 09, 2014 - Page 8 News List


Saving time vs user safety

I recently found out during a purchase at a supermarket that my signature in a debit-card transaction was not required, as the total was less than NT$800. The cashier told me that this policy went into effect nationally on Tuesday last week for all businesses that accept debit cards.

Basically, businesses in Taiwan, working together with debit-card companies, have taken away from consumers a monetary transaction safeguard without consulting with them. This action is unprofessional and unethical.

Despite the convenience this change will bring to many (saving merely a few seconds), I foresee one problem waiting to happen in the near future.

A dishonest person could use my debit card to make a purchase and would not be asked to sign the receipt if the total were under NT$800.

If he and his buddies did this several times during a period of 15 minutes, my account would be empty long before I had time to contact my bank.

Debit-card holders need to have the option of signing their names on grocery receipts, no matter how low the total is. Anything less facilitates debit-card fraud during a purchase.

Michael Tsai

Greater Tainan

Comments will be moderated. Keep comments relevant to the article. Remarks containing abusive and obscene language, personal attacks of any kind or promotion will be removed and the user banned. Final decision will be at the discretion of the Taipei Times.

TOP top