Wed, Jul 09, 2014 - Page 8 News List

[ LETTER ]

Saving time vs user safety

I recently found out during a purchase at a supermarket that my signature in a debit-card transaction was not required, as the total was less than NT$800. The cashier told me that this policy went into effect nationally on Tuesday last week for all businesses that accept debit cards.

Basically, businesses in Taiwan, working together with debit-card companies, have taken away from consumers a monetary transaction safeguard without consulting with them. This action is unprofessional and unethical.

Despite the convenience this change will bring to many (saving merely a few seconds), I foresee one problem waiting to happen in the near future.

A dishonest person could use my debit card to make a purchase and would not be asked to sign the receipt if the total were under NT$800.

If he and his buddies did this several times during a period of 15 minutes, my account would be empty long before I had time to contact my bank.

Debit-card holders need to have the option of signing their names on grocery receipts, no matter how low the total is. Anything less facilitates debit-card fraud during a purchase.

Michael Tsai

Greater Tainan

This story has been viewed 1389 times.
TOP top