“We sometimes think that the younger adults in the United States don’t care about this stuff, and I would suggest that’s an exaggeration,” said Joseph Turow, lead author of the study and a professor of communication at the Annenberg School for Communication at the University of Pennsylvania.
His co-authors are professors at Berkeley’s law school and at the Annenberg Public Policy Center at the University of Pennsylvania.
The survey also asked nine true-or-false questions about privacy laws to see how knowledgeable Americans were about protection, including “If a Web site has a privacy policy, it means that the site cannot share information about you with other companies, unless you give the Web site your permission.” (The correct answer is “false.”) On only one question, regarding sweepstakes, was answered correctly by more than half of respondents.
Finally, the survey sought opinions on laws regarding tracking, asking if there should be a law that gave people the right to know everything a Web site knew about them. Sixty-nine percent of respondents said yes. Respondents also overwhelmingly supported a hypothetical law that required Web sites and advertising companies to delete all information about an individual upon request; 92 percent endorsed it.
“I don’t think that behavioral targeting is something that we should eliminate, but I do think that we’re at a cusp of a new era, and the kinds of information that companies share and have today is nothing like we’ll see 10 years from now,” Turow said.
He said he would like “a regime in which people feel they have control over the data that marketers collect about them. The most important thing is to bring the public into the picture, which is not going on right now.”
Stuart Ingis, a partner at the law firm Venable who represents the industry trade groups’ self-regulation coalition, said the industry was taking steps to explain to consumers how behavioral targeting worked.
“The more people understand the practices and how the data is actually being used, that’s when the concerns disappear,” he said. Just because many Americans are not in favor of something does not mean it should be banned, he said, citing negative feelings about taxes.
But Chester, whose group is part of a privacy coalition calling for congressional action, said the survey would be helpful.
“This research gives the FTC and Congress a political green light to go ahead and enact effective, but reasonable, rules and policies,” he said.
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