A brand-new store opened in Tokyo’s Harajuku fashion district yesterday, with walls lined with clothes, shoes and handbags, shoppers walking away empty-handed.
The GU Style Studio store, opened by Asia’s largest clothier and Uniqlo operator Fast Retailing Co, is for customers to try apparel and place orders online for later delivery. They can also try out extra services, such as playing with clothing combinations on a virtual mannequin or creating a digital avatar.
Although the notion of showcase shopping has been around for a while and remains somewhat popular in Europe, such stores have usually been reserved for electronics, household items and knick-knacks. Seldom has the idea been ported over to the clothing sector.
However, as increasing use of e-commerce threatens to upend the global retail industry, apparel makers are experimenting with new ways of selling clothes.
“Among large specialty chain retailers, Fast Retailing has one of the most developed digital strategies,” said Dairo Murata, an analyst at JPMorgan Securities Japan Co. “They are doing it all in-house and it allows them to be more competitive.”
The line separating online and offline storefronts is becoming blurrier as e-commerce moves into physical locations and brick-and-mortar retailers shift online. That has resulted in new shopping experiences such as Amazon.com Inc’s Prime Wardrobe, which sends boxes of clothing to customers to try on, letting them send back what they do not like.
GU Style Studio is not the first to open a try-on store; Inditex SA’s Zara also temporarily opened a look-and-buy outlet in Tokyo’s Roppongi District this year.
GU Style Studio has steadily grown into a key pillar of Fast Retailing’s business, accounting for about 10 percent of revenue in the latest fiscal year. It has almost 400 stores across Asia, mainly in Taiwan, Japan and China, and is known for being more affordable and more fashion forward than its bigger sibling, Uniqlo.
The GU Style Studio brand has also historically been more experimental with technology, being the first in Fast Retailing’s portfolio to introduce RFID tags and self-checkout. Last year, a futuristic digital store popped up in the city of Yokohama, Japan, with screens on shopping carts recommending various clothing combinations as people walked through the store.
Murata said that GU Style Studio’s new Harajuku outlet could be a template for rolling out smaller shops in cities that do not have space to store inventory.
He said it could be applied to Uniqlo as well.
However, GU Style Studio chief executive officer Osamu Yunoki said that the company had not decided whether to adopt the concept for Fast Retailing’s other brands, or other conventional GU stores carrying inventory.
Shoppers at the new GU store can scan QR codes attached to clothes to bring up purchase links on their mobile devices, and are also encouraged to test clothing combinations on a virtual mannequin on a separate app. Cameras placed in the store capture can also be used to create a virtual avatar of shoppers, although the resemblance was unconvincing.
The store can collect and use data on how customers are shopping, such as what items they are scanning into their phones, which clothing they try on and whether they purchase it. That could serve an important function for Fast Retailing’s efforts to automate its entire supply chain.
“That kind of data from customers can be connected immediately to product development and manufacturing plans,” Yunoki said.
At the same time, the company is trying to offer something new for shoppers, he said.
“We’re fusing the in-store experience and e-commerce to offer a fun and convenient experience,” Yunoki said. “Harajuku isn’t just for shopping, it’s also a place where fashion is created. We’d like to use our customer’s creations as a stimulus for developing new types of fashion.”
Stephen Garrett, a 27-year-old graduate student, always thought he would study in China, but first the country’s restrictive COVID-19 policies made it nearly impossible and now he has other concerns. The cost is one deterrent, but Garrett is more worried about restrictions on academic freedom and the personal risk of being stranded in China. He is not alone. Only about 700 American students are studying at Chinese universities, down from a peak of nearly 25,000 a decade ago, while there are nearly 300,000 Chinese students at US schools. Some young Americans are discouraged from investing their time in China by what they see
MAJOR DROP: CEO Tim Cook, who is visiting Hanoi, pledged the firm was committed to Vietnam after its smartphone shipments declined 9.6% annually in the first quarter Apple Inc yesterday said it would increase spending on suppliers in Vietnam, a key production hub, as CEO Tim Cook arrived in the country for a two-day visit. The iPhone maker announced the news in a statement on its Web site, but gave no details of how much it would spend or where the money would go. Cook is expected to meet programmers, content creators and students during his visit, online newspaper VnExpress reported. The visit comes as US President Joe Biden’s administration seeks to ramp up Vietnam’s role in the global tech supply chain to reduce the US’ dependence on China. Images on
New apartments in Taiwan’s major cities are getting smaller, while old apartments are increasingly occupied by older people, many of whom live alone, government data showed. The phenomenon has to do with sharpening unaffordable property prices and an aging population, property brokers said. Apartments with one bedroom that are two years old or older have gained a noticeable presence in the nation’s six special municipalities as well as Hsinchu county and city in the past five years, Evertrust Rehouse Co (永慶房產集團) found, citing data from the government’s real-price transaction platform. In Taipei, apartments with one bedroom accounted for 19 percent of deals last
US CONSCULTANT: The US Department of Commerce’s Ursula Burns is a rarely seen US government consultant to be put forward to sit on the board, nominated as an independent director Taiwan Semiconductor Manufacturing Co (TSMC, 台積電), the world’s largest contract chipmaker, yesterday nominated 10 candidates for its new board of directors, including Ursula Burns from the US Department of Commerce. It is rare that TSMC has nominated a US government consultant to sit on its board. Burns was nominated as one of seven independent directors. She is vice chair of the department’s Advisory Council on Supply Chain Competitiveness. Burns is to stand for election at TSMC’s annual shareholders’ meeting on June 4 along with the rest of the candidates. TSMC chairman Mark Liu (劉德音) was not on the list after in December last