People wanting to get on their bikes in France have one option less to do so after the Gobee.bike hire service on Saturday said it was closing following a welter of thefts and vandalism.
“It is with great sadness that we are officially announcing to our community the termination of Gobee.bike service in France on Feb. 24 2018,” the Hong Kong-headquartered service said.
“Over the months of December [last year] and January, the mass destruction of our fleet has become the new entertainment of underaged individuals,” said Gobee.bike, which had rolled out 2,000 bycycles in Paris alone and had about 150,000 users across France.
The company said that “more than 1,000 bikes” had been stolen and almost 3,400 damaged nationwide, with about 300 complaints filed to police and 6,500 repairs needed.
Gobee.bike had already thrown in the towel in the northern cities of Lille and Reims, as well as the Belgian capital of Brussels for the same reason.
The bright green bicycles were located via a smartphone application and hired for 0.50 euros (US$0.60) an hour by swiping a barcode to open the safety lock.
The user, who paid a 15 euro deposit, could then leave the bike anywhere, unlocked.
“It was sad and disappointing to realize that a few individuals could ruin such a beautiful and promising project. We had to come to the conclusion that it could not be viable and there was no other choice for us than shutting down, nationwide,” Gobee.bike said.
Gobee.bike and other rivals such as Ofo Inc (共享單車), or Obike, had hoped to bag market share after Paris authorities last month threatened sanctions against the new operator of the city’s better known Velib system, over a chaotic rollout under a new contractor that left about 300,000 users seething.
The sturdy gray bikes are a familiar sight in the French capital, popular with tourists and commuters alike a decade after the scheme was launched.
However, a redesign and partial switchover to electric versions, as well as a change of management from French giant JCDecaux to Franco-Spanish upstart Smovengo, proved messy.
After weeks of disruption, just 64 docking stations were operational by the middle of last month out of 1,460 supposed to be up and running by April.
Many riders complained that the mobile app regularly crashed, while calls to customer service went unanswered.
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