Hyatt Hotels Corp on Wednesday said that its payment processing system was infected with credit-card-stealing malware in an attack discovered three weeks ago, the latest in a series of breaches at hospitality firms.
Hyatt spokeswoman Stephanie Sheppard said in an e-mail late on Wednesday that the attack was discovered on Nov. 30.
She did not say if the attackers succeeded in stealing card numbers, how long its network was infected or how many of the chain’s 627 hotels were affected.
“Customers should review their payment-card account statements closely and report any unauthorized charges to their card issuer immediately,” Sheppard said.
Hyatt, controlled by the billionaire Pritzker family, is the fourth major hotel operator to warn of a breach since October.
Hilton Worldwide Holdings Inc and Starwood Hotels & Resorts Worldwide Inc last month disclosed attacks on payment processing systems.
Donald Trump’s luxury hotel chain, Trump Hotel Collection, also confirmed the possibility of a data security incident.
FireEye Inc said that Hyatt had hired it to help the company investigate the attack.
FireEye’s Mandiant unit is one of the biggest providers of response services to companies that are victims of cyberattacks.
Representatives at a Hyatt call center set up to handle inquiries about the breach said the malware was programmed to collect cardholder names, card numbers, expiration dates and internal verification codes.
“We have taken steps to strengthen the security of our systems,” Sheppard said in the e-mail. “Customers can feel confident using payment cards at Hyatt hotels worldwide.”
Hyatt did not disclose the type of malware used in the attack.
Cyberintelligence firm iSight Partners late last month warned merchants about a new strain of payment-card-stealing malware dubbed ModPOS that it said evades almost all security software.
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