US shoppers were on pace to drive “Cyber Monday” sales to a new record high as people flocked to the Internet to snap up deals offered by online retailers.
By mid-afternoon in New York, IBM Benchmark reported that online sales on the Monday after the Thanksgiving holiday were 15 percent higher than they were at the same point last year.
Cyber Monday last year marked the first time online sales in the US broke the billion-US dollar mark and this year, research firm comScore forecast that the tally for the day would be US$1.2 billion.
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“IBM [Benchmark] is reporting very healthy online sales growth,” eMarketer principal analyst Jeffrey Grau said.
Cyber Monday was launched in 2005 by a US national retail association to bring online shopping into the mainstream.
As lifestyles increasingly revolve around the Internet, people in the US are growing more comfortable with making purchases online.
IBM Benchmark reported that 7.4 percent of Cyber Monday shopping as of mid-day was done on Internet-linked mobile devices such as smartphones and tablets.
“E-commerce is sort of reshaping the holiday shopping landscape,” Grau said.
“More consumers are saying they want to shop online,” he added.
Retailers that operate real-world shops are under pressure to compete with online bargains or risk losing customers to Internet-only shops such as Amazon.com and Newegg.com.
US retailers are also very sensitive to the limping economy and troubling unemployment figures, according to Grau.
“The way to deal with it is to be aggressive and early with promotions,” the analyst said. “Retailers are offering some of their best deals online.”
It remained uncertain whether strong sales in deal-hunting days after Thanksgiving signaled a booming season in store for retailers.
It could be that budget-conscious shoppers will close their purses after snatching up bargains.
“People could be loading up at the front end,” Grau said. “I wouldn’t be surprised if we saw a slowdown.”
Despite more buyers turning to Internet shops, eMarketer believed overall US retail sales for the year would see “meager growth” of about 3 percent thanks to sales this holiday season.
Meanwhile, Amazon.com Inc said on Monday it saw a surge in sales of its Kindle devices, helped by its new Kindle Fire tablet, on the crucial “Black Friday” shopping day after Thanksgiving.
Consumers bought four times as many Kindles on Black Friday as they did on the same day last year, when the company sold only e-readers, the largest Internet retailer reported.
The US$199 Fire was the best-selling product on Amazon.com on Black Friday and it has been the top seller over the eight weeks since the tablet was launched, the company added.
“We’re seeing a lot of customers buying multiple Kindles — one for themselves and others as gifts — we expect this trend to continue on Cyber Monday and through the holiday shopping season,” Amazon Kindle vice president Dave Limp said.
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