FEATURE : Aussie airline going strong seven years after a big gamble

“I think with technology today, it’s very, very easy,” said Lim, who gets up to 300 emails daily from his key management staff.

If he had known everything he knows today, Lim admits, he probably would have had nothing to do with the industry.

“In hindsight, it was totally stupid and naive. We didn’t know how treacherous airlines were,” Lim said.