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    Computer worm eats into US auto firms' production


    AP AND DPA, DETROIT AND LOS ANGELES
    Sunday, Aug 21, 2005, Page 11

    A computer worm this week temporarily halted production at 13 of DaimlerChrysler AG's US plants, but the company says the damage was minimal and it expects to make up the lost production.

    General Motors Corp also had some minor disruptions because of the worm but didn't stop production, spokesman Dan Jankowski said on Friday.

    The worm was released by hackers and affected Windows 2000 operating systems. It slowed Internet connections and blocked e-mails across the US.

    The worm forced Chrysler to stop work on Tuesday at plants in Michigan, Illinois, Indiana, Wisconsin, Ohio, Delaware and Missouri, company spokesman David Elshoff said. The work stoppage ranged from five to 50 minutes.

    Elshoff said Chrysler's technology staff spotted the worm and quickly patched the companies' computers. Elshoff said the effect on production was minimized because the worm struck around 3pm, when some plants were changing shifts.

    "I think we're coming out of the woods now. We certainly have been on top of the situation since Tuesday," Elshoff said. "Computer security in this day and age is really, really critical to big companies."

    Elshoff said Chrysler lost some production time but doesn't have a specific number of vehicles that were affected.

    He also said some auto suppliers were affected by the worm, but Chrysler hasn't seen any disruption in the supply of parts to its plants.

    Jankowski said GM took action quickly and suffered only minor disruptions.

    Ford Motor Co. also said the impact was minimal, but wouldn't say whether it affected production. Spokeswoman Valerie Rosnick said Ford typically doesn't comment on production for safety reasons.

    A computer virus also disabled customs and immigration computers at US airports, leaving international visitors waiting for up to five hours to enter the country from abroad, according to news reports on Friday.

    The worst delays were reported at Miami International Airport, where at times as many as 2,000 people were waiting to clear immigration, airport spokesman Marc Henderson said.

    Long waits were also reported at New York and Los Angeles airports where customs officials processed travellers by hand.
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