Wed, Apr 06, 2005 - Page 11 News List

Coke hopes innovation will fire profits

MARKETING With sales of Coca-Cola's flagship drink declining, the company is looking to Mary Minnick to help it come up with a new generation of beverages

NY TIMES NEWS SERVICE , NEW YORK

Various products created by the Coca-Cola Company. Mary Minnick, fresh from her success with the company's operations in Asia, particularly Japan, is a rising star who was recently promoted to the top of Coke's executive ranks, assuming a newly created job running marketing, product innovation and growth strategy. Coke investors are hoping Minnick will bring much-needed new ideas to Coke's headquarters in Atlanta.

PHOTO: THE NEW YORK TIMES

To get a sense of the direction in which Coca-Cola is heading, consider these two drinks that the company introduced last year in Japan: There was Body Style Water, classified as a "near water" that is marketed to women and contains grapefruit flavor, caffeine and seaweed extract. And then there were two new varieties of Coke's enormously popular canned coffee: supercaffeinated and bitter.

The division of Coke that produced these nonsoda products was overseen by Mary Minnick, 45, who was just named to run marketing, product development and growth strategies at Coke's headquarters in Atlanta.

With worldwide sales of Coke's flagship cola declining, analysts say that an integral part of Coke's growth over the next decade will need to come from drinks other than traditional sodas.

The analysts say it is no coincidence that someone who spent the last seven years in Asia overseeing Coke's most innovative market is now in the de facto No. 2 spot. In Japan, Coke regularly replaces 20 percent of its products each year, introducing roughly 200 new products or varieties. Coke investors are hoping Minnick will apply companywide the product development lessons she learned in Japan, Coke's most profitable market.

"Mary's coming in from Coke's most innovative marketplace in the world," said Tom Pirko, president of Bevmark, an industry consulting firm in Santa Barbara, California. "Will she be a force for change? I think yes."

Minnick's new position merges two areas crucial to Coke's future: marketing and product development. She is also the first woman to ascend to such a central role at Coke.

"Coke is a classic old-boys' network," Marc Greenberg, an analyst at Deutsche Bank, said. "It hasn't been an easy culture for women."

Coke has been run since last June by Neville Isdell, 61, who came out of retirement to take the chief executive job. Many analysts and investors have questioned how long he will remain at Coke.

"I can never get a straight answer to that question," Greenberg said. "But I think if Mary does her job right, the board will have an easy decision."

Sergio Zyman, a former Coke marketing executive who worked with Minnick in the mid-1990s and now runs his own consulting firm, described Minnick as "a hell of an executive," adding, "I think she could go and run the company today."

But some analysts say such talk is premature. "It's still too early in Neville's tenure to know whether someone is being groomed as his successor," said John Faucher, an analyst at J.P. Morgan.

Mediocre advertising

Minnick's appointment highlights the marketing woes that have plagued Coke for years. She is Coke's fifth head of marketing in seven years.

Daniel Palumbo, an executive from Eastman Kodak, lasted a year before being succeeded last June by Chuck Fruit, a 14-year veteran of Coke. Fruit will continue as chief marketing officer, but will report to Minnick. Danny Strickland, chief innovation officer, will also report to Minnick.

Once the company's strong suit, marketing at Coke is now panned by analysts as erratic and mediocre. Manny Goldman, a beverage consultant in Hillsboro, California, who has been following the company for 30 years, gave Coke a score of 2 out of a possible 10 for its marketing and advertising in recent years.

Goldman and other analysts point to last year's expensive introduction of Coke's new "mid-calorie" C2 as an example of poor marketing.

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