"We have noticed recent reports by the media about Mr. Liu Jinbao, the former vice chairman and chief executive of the Company, and if there is any problem related to a particular loan customer during his terms in Hong Kong and the mainland," spokesman Wang Zhaowen said in a statement on Friday.
"The Head Office also have received some complaints. The issue is being investigated," he said.
Analysts said the bank should say whether there is any formal investigation of Liu, and detail the reasons for his removal from Hong Kong.
"What people want to know is whether Liu is involved in granting problem loans to Zhou's companies and how deep his involvement is," said Yang Qingli, a banking analyst at Guotai Junan Securities Co in Beijing.
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